Returns & Refunds Policy

 

Returns

Eligible items may be returned within 15 days of delivery, subject to the conditions below.

To qualify for a standard return, your item must be:

• Unused

• In the same condition you received it

• In its original packaging

• Subject to a full refund less the original shipping costs

Returns outside the 15-day window may be considered for a partial refund on a case-by-case basis.

Final-Sale Items

The following items are final sale and are not eligible for standard returns:

• Complete engines

• Wiring harnesses

• Gift cards

• Gas tanks

• Cracked or broken fairings

• Batteries

• Flammable liquids, gases, or parts containing these materials

If an item arrives damaged, defective, or incorrect, please contact our support team and review the Exchanges section below.

How to Request a Return

Before shipping your item back, email support@vaderparts.com with:

• Your order number

• The item you wish to return

• The reason for your return

• Clear photos showing all sides of the item

• Photos of the original packaging

Photos are required before the item is shipped back. Our team will review your request and provide return instructions.

Return Shipping Costs

For returns that are not due to our error or a damaged, defective, or incorrect item:

• You are responsible for return shipping costs.

• Original shipping charges are deducted from the refund.

• Any return shipping costs paid by Vader Parts on your behalf will be deducted from your refund.

• If you purchase your own return postage, that cost will not be deducted from your refund a second time.

If your return is due to our error or a damaged, defective, or incorrect item, original and return shipping costs will not be deducted from your refund. Please contact our support team to arrange the return.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance. Keep your shipping receipt and tracking information until your return is completed. We cannot guarantee receipt of your return shipment.

Return Address

Vader Parts
1380 S Caldwell Circle
Anaheim, California 92805
United States

Motorcycle Sales, Warranty & Registration

Final Sale

All motorcycle sales are final. Motorcycles are not eligible for returns, refunds, or exchanges. This final-sale policy does not limit your warranty coverage or statutory consumer rights.

Parts Replacement Warranty

All motorcycles purchased from Vader Parts include a parts replacement warranty for 1-Year/4000 Miles, whichever comes first. 

For questions about warranty coverage or assistance with a warranty claim, contact sales@vaderparts.com.

Ownership Documents & Registration

Each motorcycle comes with a notarized Manufacturer’s Certificate of Origin (MCO) and a Bill of Sale. These documents support your application for a title and registration through your local Department of Motor Vehicles (DMV) or other motor vehicle authority.

Partial Refunds

A partial refund applies to otherwise eligible items that are returned in a different condition, damaged, or missing parts for reasons not due to our error.

Returns made more than 15 days after delivery may also be considered for a partial refund on a case-by-case basis.

The refund amount will be determined after the returned item has been inspected. Any applicable shipping deductions will be reflected in the final refund amount.

Refund Processing

Once we receive and inspect your return, we will notify you of the outcome and confirm the amount of any approved refund.

Approved refunds will be issued to your original payment method. After the refund has been processed, it typically takes 3–5 business days to appear on your statement, depending on your bank or payment provider.

Late or Missing Refunds

If your refund has not appeared, check the account or payment method used for your original purchase.

If more than 7 business days have passed since your refund was processed, email support@vaderparts.com with your order number so we can assist you.

Exchanges

We offer replacements only for items that arrive defective, damaged, or incorrect.

To request a replacement, email support@vaderparts.com with your order number, a description of the issue, and clear photos of both the item and its packaging.

Our team will review the issue and provide instructions for arranging a replacement. Replacement delivery times vary depending on your location.

Questions About Your Return?

Contact support@vaderparts.com. Please include your order number so we can assist you more efficiently.